Find reviews of Grange Insurance on Yelp.com, USInsuranceAgents.com and the Better Business Bureau's official website. Keep in mind that the reviews on Yelp.com and USInsuranceAgents.com are written by users. The Better Business Bureau offers an independent review of the company that takes into consideration customer complaints and the company's resolution to those complaints.
There are relatively few reviews available on Yelp.com for Grange Insurance, as of January 2016. They include two one-star reviews, one two-star review and one four-star review. The poor reviews cite trouble with insurance claims and difficulty contacting a claims agent. The four-star review praises the company's free parking, covered walkways and futuristic elevators in the company's building.
The reviews for Grange Insurance available on USInsuranceAgents.com are poor, on average. One reviewer talks about his coverage suddenly being dropped after 25 years with the company. Another reviewer talks about difficulties reaching a live agent to speak to when attempting to ask some general questions. Another reviewer who gives the company a four-star rating says that he has never had any trouble filing a claim and that he has been with the company for over 25 years.
The Better Business Bureau gives Grange Insurance four out of five stars and a rating of A+. It lists generally negative reviews about the company but states that it has resolved and closed 50 customer complaints.