As of November 2015, Cinergy Health has a C- rating with the Better Business Bureau, according to the agency's website. Factors considered in its rating include failure to respond to a complaint and government action against the company. Its rating positive factors include the length of time it's been in operation and its low volume of complaints considering its size. Cinergy's plans are not a form of major medical insurance. Additionally, they don't offer catastrophic coverage, notes Health Insurance Reviews.
Cinergy Health offers a limited medical policy to active members of the National Congress of Employers. The policy offers daily hospital benefits and indemnity coverage for surgery and anesthesia, according to Health Insurance Reviews. Some of its plans offer supplemental coverage for accidental death or dismemberment.
Cinergy has a customer complaint against it regarding advertising and sales issues, as indicated by the BBB. It failed to respond to the complaint in a time frame that the BBB considers reasonable. The State of Michigan's Department of Insurance and Financial Services filed an administrative complaint against Cinergy, stating that the company allows unlicensed individuals to sell, solicit or negotiate insurance and that it has failed to comply with the agency's request for a response. Cinergy's lack of response to this action caused a revocation of its licensure.