Are Reviews of Bank of America Generally Positive?


Quick Answer

A majority of the reviews for Bank of America on both CreditKarma.com and MyBankTracker.com tend to be negative, but there are mixed and positive reviews as well. Some people rate the bank as highly convenient, while others complain about its customer service.

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Are Reviews of Bank of America Generally Positive?
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Full Answer

As of 2015, the bank has 149 reviews on CreditKarma.com, 79 percent of which are one-star reviews. Customers complained about poor customer service and expensive fees. During the same period, Bank of America received 454 one-star reviews out of total 540 reviews on MyBankTracker.com. In addition, customers gave the bank an overall satisfaction rating of one out of five stars on ConsumerAffairs.com.

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