Anyone can post a review of an insurance company at ConsumerAffairs and Credit Karma. For opinions on local insurance company branches, users can contribute reviews to Yelp.
Customers can leave reviews for insurance companies on several sites. Other consumers can use these reviews to help them decide between companies. Detailed reviews help give insider information about local or national insurance companies. According to ConsumerAffairs, some lawyers may also look at the information in an online review to try to find common issues with a company. Most reviews, however, are intended for other consumers.
To leave a review, the writer must find the correct company and category to place their review in. For Yelp users, this means searching in a local area for a specific branch of an insurance company. On other review websites, users will only search by company name. Insurance company review sites usually require the user to sign up for an account before they can post the review. Then, simply type out the review and submit. After submission, the review is examined by moderators before it goes live on the website.
People who want to provide feedback to an insurance company, rather than to other users, may want to consider contacting the insurance company directly, says Yelp.