True Innovations office chairs are available from a number of retailers, including Amazon.com, Best Buy and Overstock.com, as of 2015. True Innovations re-brands some of its merchandise under other names including Serta, Lane Home Furnishings, Angelini and Broyhill. All of these are from the same manufacturer despite the naming differences and typically include a warranty on cushions.
True Innovations office chairs are available in a number of colors, features and styles that dramatically affect the price. For example, the True Innovations Puresoft Polyurethane Office Chair has dual wheel casters for easy movement, reclining and swiveling capabilities and durable upholstery that withstands constant use for around $130. The True Innovations Sport Mesh Mid-Back Chair is a slightly higher-end option, adding a number of features such as strategically placed pillows for back support and a downward-sloped seat cushion that helps to promote blood circulation in the legs for around $140. The Serta Big and Tall Smart Layers Harmony Executive Office Chair features a 400-pound weight limit, while the others have 250-pound limits. All three require assembly, potentially turning off some customers.
Some retailers offer warranties that supplement the manufacturer's. Best Buy includes a two-year warranty on parts and a one-year warranty on labor on all orders, while Overstock.com offers an optional five-year Accidental Damage warranty for around $50. Shipping costs and times also vary by seller.