Q:

What is required to sign up for Aqua America online bill pay?

A:

Quick Answer

To sign up for online bill pay through Aqua America, a customer must provide an email address, account number and billing ZIP code. The customer must also create a username and password.

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Full Answer

In addition to online payment, Aqua America offers a number of other payment options, including phone payments, direct payment, pay-in-person and mail payments. If paying by phone or online, a person must provide a credit card number or checking account information, and the payment comes out of the account either that day or on a scheduled day. If the customer is trying to pay an invoice after receiving a shut-off notice, however, it is a requirement that he contact a customer service representative with a confirmation number, to avoid disconnection.

Paying an Aqua America invoice by direct payment is available through the company's ZipCheck system. The system takes the payment out of a customer's checking account each month on the due date. To apply for this payment option, a customer must fill out an application and mail a voided check to Aqua America. Pay-in-Person is another payment option, and a customer can do this by paying an invoice at one of the nationwide Aqua America retail locations. Alternatively, it is possible to mail a payment to Aqua America.

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