What Are Some Reputable Dispatcher Training Programs?


Quick Answer

Reputable dispatcher training programs are available at APCO International, International Academies of Emergency Dispatch and Sheffield School of Aeronautics. States such as California offer basic public safety dispatcher courses as an entry-level training requirement for state dispatching jobs.

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Full Answer

APCO International is a leading provider of public safety communications courses, which are available through its APCO Institute. It offers online courses and in-person classes, and individuals can browse the APCO Institute Course Catalog online, which is a PDF document. Dispatcher training courses include Public Safety Telecommunicator and Fire Service Communications, and it offers instructor training for both disciplines. Agencies can opt to co-host an APCO International training program or set up a contracting agreement.

International Academies of Emergency Dispatch has decades of experience in dispatcher training. One of its main offerings is the Emergency Medical Dispatcher course, which is a core component of many emergency medical services systems. The IAED EMD certification course meets the standards of the U.S. Department of Transportation and the National Association of EMS Physicians. To earn EMD certification applicants must pass a 50-question certification exam with a minimum score of 80 percent, and be certified in cardiopulmonary resuscitation.

Sheffield School of Aeronautics offers flight dispatcher training courses to individuals interested in working for the airline industry. Established in 1948, Sheffield School of Aeronautics offers its students real world training that includes workstations, microtower computers and flight planning.

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