Porter-Cable offers limited repair services that may include replacing damaged internal components, such as power supply units, or connecting parts to other tools and construction accessories. Repairs are available on its lines of power tools and nailers, including related compressor components, as long as the owners have valid warranties registered with the company.
To take advantage of repairs services with Porter-Cable, an owner needs to have a copy of the product registration information and file it with the company. This typically includes a copy of the original proof of purchase, the bar code on the product's packaging, the date of the purchase and its serial number. The Warranties section of the company's website, PorterCable.com, contains details about the products it covers and the process for ensuring proper warranty protection according to the purchase date of the item. These warranties are only available for products made by Porter-Cable itself, regardless of whether or not it sells the product.
When initiating a repairs claim, an owner needs to contact the nearest authorized service center. The company includes a service center locator tool on its site, which allows owners to enter a city and state or ZIP code to see all centers within a given location. Entries on the site include the name and address of the repair shop along with a description of its repair services and the products it covers. The repair shop works with the owner to properly file the warranty repairs claim.