Relationship managers help to maintain good relations between their companies and public or private clients and customers by addressing issues and grievances that arise, building long-term customer relationships and finding new ways to improve company and customer interactions. Some relationship managers are promoted to their positions after serving a certain number of years working as customer service representatives. Others, however, reach the position of relationship manager after receiving an undergraduate bachelor’s degree in a communications-oriented field, such as English, business and public relations.Continue Reading
Relationship managers can work for private companies, public entities and nonprofit organizations. Essentially, wherever there is a need for an organization to foster good relationships with clients, relationship managers can find employment. Relationship managers may interact with public clients and private customers. They address grievances such as misunderstandings, issues and client concerns.
These managers typically work in standard office settings. At times, the job may be stressful, as relationship managers deal with a significant number of complaints, and may face angry clients. Relationship managers sometimes play a broader role in the field of communications and marketing by helping to prepare materials and handouts for events that attract the public, such as meetings, events and presentations. Most managers work full time, and may have to travel or work long hours to meet deadlines and goals.Learn more about Career Aspirations
Ford offers several ways for customers with questions or car issues to contact the company. An initial option is the website's self-help section, which answers common questions that arise in connection with Ford vehicles. The website also provides roadside assistance numbers, general phone numbers, mail, email and live chat.Full Answer >
The standard job description for a general manager may include responsibilities such as hiring and training new managers, overseeing the operations of a specific department or segment of the company, developing budgets for those segments and meeting with managers to identify company needs. The general manager may also need to make reports for the executive staff and participate in specific projects as necessary.Full Answer >
Operations managers are responsible for hiring, contract negotiation, budget control, strategic marketing and policy creation for the company. Employment growth in the field according to the Bureau of Labor Statistics is projected at 12.4 percent between 2012 and 2022, resulting in the creation an additional 244,100 jobs. In 2012, the median salary was $95,440, and 10 percent of operations managers earn more than $187,199 a year.Full Answer >
Secret-shopper jobs can be found online through companies that employ individuals to gather intelligence through secret shopping on behalf of their clients. Requirements to be employed as a secret shopper include being at least 18 years of age and having access to a computer and digital camera or scanner. Secret shoppers must be reliable, articulate and observant. Secret shoppers are independent contractors under no obligation to accept assignments.Full Answer >