Kaiser Permanente patients can order prescription refills online or over the phone through Kaiser's easy fill service. Both online and phone refill services are available 24 hours a day. Kaiser Permanente ships prescriptions for free, but prescriptions take seven to 10 business days to arrive.
Refills for pickup through Kaiser Permanente's easy fill service may take up to 24 hours to be available at a pharmacy. Online refills are available with a Kaiser Permanente username and password. Accounts are accessible with basic identification information such as birthday and name along with a medical record number. A prescription history request form is available online but must be mailed in.