To redeem FlexPoints, log in to your online banking account at FlexPerks.com, and select My Rewards under the My Account tab. Next, select Redeem Rewards, and choose your reward.
Customers redeem FlexPoints for a variety of travel-related rewards, including airline tickets for over 150 airlines, hotel stays, car rentals, and Royal Caribbean and Carnival cruises. Merchandise rewards are provided by popular brands such as Apple, Bose, Oakley, Sony and Dell. Customers also have the option of redeeming their FlexPoints for gift cards and statement credits.
Travelers can redeem award travel by phone by calling 888-229-8864. As of June 2015, customer service agents assist customers from 8 a.m. to 11 p.m. Central Standard Time Monday through Friday and 8 a.m. to 9 p.m. Central Standard Time Saturday and Sunday.