The quickest way to pay a Duke Energy bill online is through the Western Union Speedpay service. Speedpay payments are applied to a customer's account immediately after the payment has been processed. Duke Energy customers must access this payment option on the company's website in one of two ways.
Customers who have already registered for an online Duke Energy account can access Speedpay through the Pay Bill link on the account dashboard. Customers who don't have online account access should visit the Duke Energy website and access the Billing and Payment page, which contains a link to the Speedpay tool. A Duke Energy account number is required to complete a payment. Residential customers pay $1.50 for each Speedpay payment, while business customers must pay $12.95 to use Speedpay.