The Gallup Q12 survey includes a series of proprietary questions that gauge the happiness of employees in their current position, how they feel they fit in to the company as a whole, and if they feel the company values their efforts. The survey also collects data from participants that covers the methods through which the company can improve its organizational structure and specific aspects of its business.
Gallup offers its Q12 employee engagement survey to companies of varying sizes, typically charging per employee participating in the survey and according to the size of the company. The exact survey questions are only available to companies that pay for its use, which also includes options to customize the specific nature of the questions to a small degree in order to reflect the specific needs of the business. The purpose of the survey is to allow employers to understand how employees feel about working at the company, determine the level of engagement in the position, and identify methods for improvement across the organization.
The survey is available in multiple languages and includes a suite of tools and resources to help managers increase employee engagement according to the survey results. The questions commonly ask the employees to provide a qualitative ranking in 12 different categories that relate to appreciation, their opinions on the company structure, and the methods through which managers interact with employees.