D.R. Horton homes are not considered to be of very high quality. As of 2015, ConsumerAffairs lists DR Horton with a low rating, and subsequent results from Zillow and Trulia indicate multiple instances of customer dissatisfaction.
The self-proclaimed "America’s Builder" seems to be under a lot of scrutiny from home buyers across the United States. Though positive reviews are peppered throughout the numerous examples of negative opinion, they are few and far between. Issues such as roof leaks, plumbing concerns, cracking walls, drywall dust, mold, insulation, foundation problems and shoddy paint jobs resulting in chipping and splattering have all been reported by D.R. Horton homeowners.
Customer dissatisfaction is also not simply limited to the homes themselves, as many buyers have also reported problems with unfinished construction work, realtors and construction managers who do not return phone calls, and trouble with the land on which their home was built. Examples of employee discontent have also been cited, such as an ex-employee from Florida being noted on Trulia.com as feeling guilty about how much was being charged for a home worth much less. Though these sorts of concerns are to be expected on occasion, the frequency of negative reports associated with D.R. Horton should motivate an air of caution when considering a purchase from this home builder.