Quality control is necessary to ensure that all products sold to customers are of the highest possible quality, according to Six Sigma Online from the Aveta Business Institute. During quality inspections, workers check for malfunctions, discolorations, potential hazards and other defects that can compromise the quality of the merchandise.Continue Reading
Quality control is important because business owners must ensure they manufacture products that customers want to buy over and over again. The goal of a quality control system is to ensure that each product meets or exceeds a specific standard. A quality control system can also help business owners identify weaknesses in products and come up with solutions for improving them.
Some companies hire outside agencies to perform quality control checks, while others designate staff members to perform this task. Some small business owners choose to perform quality control inspections themselves to regularly compare their products to similar ones in the marketplace. In service-based industries, quality control is generally performed using customer surveys. Getting feedback directly from customers is a cost-effective way to get up-to-date feedback on various aspects of a company from a customer's viewpoint. This type of quality control also gives customers the perception that they are valuable to a business.Learn more about Managing a Business
The purpose of a quality control plan is to provide structure and order to the processes through which a company ensures that its products and procedures meet the appropriate internal and external requirements, such as through customer expectations or federal laws. It includes a list of actions in the quality assurance process along with details about the responsibilities of the employees carrying them out.Full Answer >
To price his products, an entrepreneur must understand his target customers to set a price that allows him to cover his costs and make profits. He must set a clear profit target and must consider how his competitors are pricing comparable products.Full Answer >
Production orientation is a marketing strategy in which the company focuses on products rather than customers' wants or desires. Two other types of strategies include market orientation and sales orientation.Full Answer >
Six Sigma is a forma training program that, broadly, focuses on business-related quality management issues such as productivity, financial efficiency, business development, leadership and problem solving, as reported by the Aveta Business Institute. Training courses for Six Sigma certifications are typically organized according to levels symbolized by belt colors similar to some martial arts practices, including white, yellow, green and black belts. Trainees gain different skills and insights at each level of Six Sigma training.Full Answer >