As of 2015, Q-See offers technical support by telephone, email and through an online chat tool. It also maintains a product support website that hosts support videos, how-to guides, repair information and operation manuals for all of its cameras, DVRs and related products.
To check current operating hours for telephone and live-chat support, users should visit the company's Contact Us page. Operating hours for telephone support are listed under the Technical Support heading. Click the live-chat link to view the operating hours for the chat tool. Both telephone and live-chat support is generally available every weekday during business hours. Live-chat support is also typically available on Saturday and Sunday. There is a contact form at the bottom of the Contact Us page to begin an email support exchange.