Money-saving promotional offers for visits to the New York Aquarium are sent to its email list, and the sign up form is on New York Aquarium's website. Alternatively, online deal websites, such as RetailMeNot.com and SavingStory.com, feature promo codes and deals for the New York Aquarium.
Tickets to visit the New York Aquarium are sold at the entrance gate and online, and the venue offers a slight discount for online purchases. The New York Aquarium offers discounts to groups of 10 people or more, and group ticket pricing is found at its Group Sales and Field Trip pages. Discounted group rates apply to trips planned in advance, or trips that are prepaid, and groups must purchase tickets at least two weeks before visiting. While the aquarium is able to reschedule planned trips, it has a strict no refund policy for deposits and full payment. A fee is required to have tickets mailed, and buses used for the visit should remain in the aquarium parking lot for the duration.
Animal experiences at the New York Aquarium include feedings of animals, including penguins, sea otters and walruses. Feeding times and circumstances vary, depending on the needs of the zoo animals. The aquarium also has an on-site theatre featuring a 3-D film that includes sensory special effects.