What Are the Primary Job Duties of a Receptionist?


Quick Answer

The primary job duties of a receptionist include greeting and welcoming visitors, distributing mail, and maintaining security by keeping records of visitors, or issuing visitor badges. However, the exact job duties of a receptionist vary from one business to another.

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Full Answer

When welcoming visitors, the receptionist can offer soft drinks and refreshments, take their coats, or answer basic questions regarding that particular business. The questions include hours of operation and the type of product or services offered by the business. Additionally, the receptionist coordinates communication between her employers, clients and other staff members by screening telephone calls and redirecting them to the proper recipient.

The receptionist oversees the distribution of outgoing and incoming mail, sorts and eliminates junk mail, and identifies those with the highest priority. A receptionist also performs some clerical tasks such as preparing financial spreadsheets, creating presentations, and drafting presentations. She organizes business travel trips, arranges business meetings, orders office supplies, makes photocopies of important business documents, and keeps business records. In some businesses, the receptionist cleans the reception area.

The annual salary of a receptionist in the United States is $31,938, as of 2015, according to Salary.com. Some factors that influence the salary of a receptionist include company size, industry, location of the company and experience of the receptionist.

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