Potentia Energy generally receives negative reviews, but there are also some positive reviews. Most customers complain about billing and accounts, customer service, order experience, price, plans and promotions, states TexasElectricityRatings.com
Most of the customers are discontent with what the company charges on their energy bills without clear explanations. Some customers complain about the poor response from they have received from Potentia Energy service customer care while other complaints are about the premature termination of a contract and a breach of contract, notesTexasElectrictyRating.com. However, the few positive reviews from some energy consumers include quick customer care response, professionalism and competitive prices.