What Is a Postmaster?


Quick Answer

A postmaster is the person in charge of a post office or group of post offices. The postmaster oversees the distribution of mail, manages the centralized mail distribution facility, establishes letter carrier routes, and enforces the rules and ethics of the organization. The word “postmaster” applies to both genders and is the official title for this position.

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Full Answer

A postmaster also hires, trains and develops post office staff and letter carriers. The postmaster may oversee the overall financial operations of the post office, control costs and collect rents for post office boxes. Additionally, he resolves conflicts involving employee disputes, customer grievances and other work-related issues. However, the exact duties and responsibilities of a postmaster vary depending on the size of the post office, amount of work and number of workers.

The National Association of Postmasters of the United States and the National League of Postmasters are the two main management organizations for many postmasters in the United States. NAPUS consists of approximately 80 percent of postmasters in the United States, while the NLP consists of a smaller group of postmasters. The annual salary of a postmaster ranges between $60,000 and $110,000, as of 2015, but the level of pay depends on the number of deliveries and revenue of that particular post office.

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