The Member Services phone number for Vision Service Provider, or VSP, is 800-877-7195. As of May 2015, VSP's phone hours are Monday through Friday 5 a.m. to 8 p.m. Pacific time, Saturday 7 a.m. to 8 p.m. PT, and Sunday 7 a.m. to 7 p.m. PT.Continue Reading
VSP's phone lines are closed Thanksgiving Day and Christmas Day. Assistance is available for hearing-impaired VSP members at 800-428-4833.
VSP.com also offers an email form for member questions, complaints and suggestions. The company states that members receive a response via email within 12 to 15 business hours after the form is submitted.
Over 78 million members receive vision care services through VSP.Learn more about Customer Service