Several phone numbers are on Greyhound.com: 1-800-231-2222 for bus fare and schedule information, 214-849-8966 for customer service and 1-800-752-4841 for assistance for customers with disabilities, as of 2015. The website's Contact Us page also has numbers for baggage claim, Spanish speaking customers, charter sales and the corporate office.
Passengers may purchase tickets online, by phone, at a Greyhound bus terminal and through independent Greyhound agents.
Greyhound Lines, Inc.'s fleet of about 1,200 buses drives to over 3,800 destinations in the United States and Canada. The five busiest bus terminals based on passenger volume in 2013 were New York City, Toronto, Los Angeles, Philadelphia and Atlantic City.