What Is the Phone Number for Duke Energy in North Carolina?


Quick Answer

As of February 2015, the phone number for Duke Energy in North Carolina is 800-777-9898. This number is used for billing and payment questions, for starting, stopping or moving service, for changing contact information and for requesting repairs to street lights.

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Full Answer

Information on power outages in North Carolina is available at 866-427-2466. Customers can call 800-769-3766 to report a power outage or to check on the status of an outage. Locating underground power lines may be done by calling 800-632-4949.

Available 24 hours daily, seven days a week, Duke Energy customer service is accessible through its phone system and its website, or by talking with a customer service representative.

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