As of 2015, the phone number for Colonial Life and Accident Insurance Company is 800-325-4368. The Better Business Bureau lists a second phone number of 803-798-7000. Representatives are available between 8 a.m. and 8 p.m. Eastern time, Monday through Friday.
Customers can also contact Colonial Life by completing the online contact form or by mailing correspondence to P.O. Box 1365, Columbia, SC 29202-1365.
In addition to life insurance, Colonial Life and Accident Insurance Company offers customers several other insurance options including accident, cancer, disability, hospital confinement and critical illness. Plan options are available to cover individuals, spouses and children and all claim benefits are paid directly to the policyholder.