As of 2015, Pendleton's normal practice is to charge customers for shipping according to the delivery time and item being sent; the company's Web page states that a few times a year free shipping is offered on certain products. Customers can be notified of these promotions through the company's newsletter.
The textile company was founded by an English weaver, Thomas Kay, who helped start the second wool mill in Oregon. His descendants, the Bishops, would first make their mark with the Indian Trading Blanket from the Pendleton Woolen Mill.
The Indian Trading Blanket was distributed to Native American tribes and soon was being used as standard value for trading among the nations of the Navajo, Hopi and Zuni.
The company now produces men's and woman's clothing as well as an extensive retail collection including furniture. The Bishops are still actively involved with the company, whose headquarters are in Portland, Ore.