Payment options for American Family Insurance include online billing, one-time online payment, automated funds transfer, instant phone payment, and online bank or bill payer service, according to the company's website. Customers can also use the payment stub on their bills to mail their payments.
The My Account enrollment feature allows customers to view their policies, pay their bills, review requested quotes and track the status of existing claims, explains American Family Insurance. The insurance company accepts checking, savings, and Visa or MasterCard debit/credit card accounts for online payments. Automated funds transfers involve automatic deduction of payments from policyholders' checking or savings accounts. To pay over the phone, customers should call 866-424-8002. They can also use the automated phone system available on the company's website as of 2015.