Q:

How do you pay your utility bills online in the city of Austin?

A:

Quick Answer

Pay utility bills online in the City of Austin by registering online at the City of Austin utilities online customer care website, coautilities.com. The website allows users to register, create a login, manage the services they require, pay securely and track usage.

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How do you pay your utility bills online in the city of Austin?
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Full Answer

The City of Austin offers a variety of payment options for utility bill payments including by mail and in person at one of the utility services centers. It offers budget billing, where users pay an average every month, and autopay, where the money is deducted from the user's account every month.

Paying online is the most convenient method of payment, as users can pay securely anytime from anywhere they have an Internet connection. The City of Austin encourages online payments to avoid disconnection.

Tracking usage online allows users to control their use in line with their budgets. Online payments are also verifiable, so users can see their bill payments and usage history if they have queries.

Online payments and telephone payments are only available to those who own bank accounts or have debit or credit cards as they must make payments using one of these methods. To pay by telephone, users should call 512-494-9400 from within Austin or 888-340-6465 outside Austin. In-person payments also accept cash.

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