Q:

How do you pay your Macy's bill online?

A:

Quick Answer

Customers can create an online Macy's account and use a credit or debit card to pay their bill, notes the Macy's website. Customers must continue paying their paper bill statements until their online account is activated and they can pay bills through the website.

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Full Answer

Use the following steps to pay a Macy's bill online.

  1. Create a Macy's online account
  2. Visit Macy's official website and click on "Sign In" in the upper left corner. Click on the "Create" button on the right side of the next page. Provide personal information and an email address, and create a password.

  3. Add Macy's card to the profile
  4. Enter the Macy's card number and the last four digits of the user's Social Security number (SSN) on the right side of the profile creation page. Macy's uses Fiserv to handle bill payments, but requires the customer's account number or card number to set up online payments, as stated by Fiserv. If adding a card to an already existing account, log into the account and click on "Add your Macy's Card to your Profile" and then click on "Add your card." Add your card number and the last four digits of the SSN and click "Submit."

  5. Pay Macy's bill online
  6. Log into the online Macy's account. Click on "Payment" or "Bill Pay." Select either one-time payment or a reoccurring payment. Enter in a credit or debit card number, card security code and expiration date. Enter the amount to be paid and click "Submit."

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