Pay a City of Cleveland water bill by phone, by mail, online, or in person. The city operates a website at ClevelandWater.com that provides all information necessary to make payments using these options.
Pay a water bill by phone by calling (216) 444-6834 and using the automated system. Have your account number and your credit/debit card or bank account information available when you call.
Pay online by setting up an account at ClevelandWater.com. There, you can view your bill and make payments using a credit/debit card or your bank account information.
To pay by mail, send a check or money order to:
City of Cleveland
Division of Water
P.O. Box 94540
Cleveland, OH 44101
Write your account number on the check or money order along with remittance slip included with your bill.
To pay in person, visit the main office at 1201 Lakeside Avenue. The city asks that you bring your entire water bill when paying in person.