The Seterus mortgage company is owned by Seterus, Inc. Based in Grand Rapids, Michigan, Seterus is a national loan servicing company that specializes in specialty loans to assist homeowners in keeping their homes.
Seterus offers online mortgage payment options and payments by mail. The company's mortgage loans include escrow accounts so that all tax payments go through Seterus. Additionally, Seterus keeps track of shotrages and surpluses to homeowner's escrow account, and adjusts the monthly payments accordingly once a year. The company doesn't refinance loans, as Seterus is not the original lender.
Along with online customer support, the company offers telephone support. Seterus offers assistance options for homeowners who are undergoing financial hardships or have filed for bankruptcy.