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What is "organizational development"?

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Quick Answer

Organizational development is a systematic approach to developing and implementing actions aimed at improving effectiveness in an organization. The goal is to change the attitudes and values of the workers in an organization to create a more positive culture.

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The process begins with company leaders evaluating the current cultural status of the organization. Behavioral sciences is a field that emphasizes statistical analysis and modeling of workplace improvements. Analysis includes the interactions among people in work groups, supervisors and subordinates and employees and customers. Implementing change as part of organizational development involves communicating goals, changing policies, roles and values through training and development.

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