Operations managers are responsible for hiring, contract negotiation, budget control, strategic marketing and policy creation for the company. Employment growth in the field according to the Bureau of Labor Statistics is projected at 12.4 percent between 2012 and 2022, resulting in the creation an additional 244,100 jobs. In 2012, the median salary was $95,440, and 10 percent of operations managers earn more than $187,199 a year.
Eric Schaudt, manager of operations programs, material planning and analysis at Northrop Grumman, in an article in the U.S. News & World Report states that the operations department is the heart of any company, because it gets done what needs to get done. An operations manager supervises several functions aimed to increase efficiency through communication. For example, an operations manager coordinates activities between support services, such as human resources, IT and finance. The manager consults on issues such as fund raising, tax and insurance questions, as well as the structure and growth of a business. In risk management, an operations manager functions as an intermediary to the legal department on issues pertaining to copyright infringement, partnerships, insurance coverage and licensing.
Operations managers generally have an undergraduate or master's degree in business administration or significant experience within an organization. The Association for Operations Management encourages networking as a means of breaking into the field.