What online services does Travelers Insurance offer?


Quick Answer

Travelers Insurance offers many online services, including bill payment, checking the status of a claim, getting an insurance quote and technical assistance. In addition, people can also find contact information online for various departments within Travelers Insurance, according to its corporate website. Travelers Insurance offers a 24-hour service center that lets customers send emails or call company representatives any time for questions or service.

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Full Answer

Travelers Insurance has electronic services for individuals, investors and corporate clients. These services are identical to ones that the company offers in its physical locations. Individuals can visit the website to get a quote for home, auto and personal insurance, according to Travelers Insurance.

The company has an online tool, called a quoting tool, which helps people receive a custom quote. In addition to getting a quote, people can access the internet to ask questions on billing and policy service. They can review their insurance plans and make amendments as needed by contacting the Customer Service Team. Additionally, insurance holders can report a claim online for home, personal and auto insurance around the clock. They can also check the status of a claim electronically, or call during business hours to speak with a representative.

Online services for corporate Travelers Insurance customers are much the same. Corporate clients can report claims or check on their status. They can also make billing inquiries or pay bills online. Through the website, customers can choose to make one-time or recurring payments for convenience.

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