Northwest Savings Bank online services allows customers to view account information, pay bills, transfer money and view bank statements. Online banking customers also receive Trusteer Rapport online fraud protection software at no cost.
After signing up for an online banking account, customers can view their balances, view bank statements and check images and transfer funds between accounts. Customers can also opt out of receiving paper statements and receive all communications via email.
The bank's bill pay service allows customers to pay individual bills or set up recurring payments. Customers can set up email reminders for bills and view payment history.
Customers who use Quicken or QuickBooks to manage their finances can export account history directly to the program and access Northwest Savings Bank accounts directly from the software.
Customers with smart phones can download the bank's mobile app to deposit checks and complete online banking from their phone.
Online account information is protected with online security programs. Northwest Savings Bank employees have limited information to customer's non-public and financial information. Only information needed to provide customer service and product recommendations is revealed to employees.
Online and mobile banking provides banking services and account access 24 hours per day. If customers have questions about online banking, customer service representatives are available at 877-672-5678.