Online services that Group Health Cooperative offers include prescription refills, payment of medical bills, choosing a doctor, viewing lab results and seeing after-visit summaries, explains Group Health Cooperative. Other online services offered are updating a health profile and emailing a medical team.
Patients can refill prescriptions online and have the medicine sent directly to their homes with free shipping, states Group Health Cooperative. Users can also use the online service to exchange private messages with Group Health doctors, a consulting nurse service and other members of the medical staff. The website offers a provider directory to search for doctors, with a short profile of each provider, and the ability to select a preferred doctor online.
Lab test results are viewable online immediately after release, as is a record of immunizations, blood pressure results, and an updated list of medications and medical conditions, according to Group Health Cooperative. While online, patients can schedule appointments with specialists and other doctors, pay bills for Group Health, and review the online care summary that is given at the end of each visit. An overview of benefits and a coverage agreement are available online. The website offers access to the Explanation of Benefits statements so that patients can view how claims are paid and can track the use of benefits.