Canadian Imperial Bank of Commerce clients are provided with standard online banking services, including access to account balances and transaction histories. Customers can also access e-statements for their bank and credit card statements on CIBC.com.
Other features of CIBC's online banking include a security guarantee that clients are reimbursed any lost funds resulting from unauthorized access to their accounts. Customers can also use Canada Post's e-post service to receive and manage bills for more than 100 vendors including major telecommunications companies. Customers can use Interact e-transfers to transfer funds by email, as well as manage outstanding transfers by sending reminders and cancelling pending transactions. CIBC's Alert Service provides notifications about upcoming bill payments and other account issues, while the bank's CreditSmart tool provides personal financial management services. Through CreditSmart, customers can track spending with the Personal Spend Manager function as well as download data to import into their own software tools.
CIBC also provides several online account services for business owners, including a Government Payment and Filing Service, which can be used to pay government taxes and preschedule payments. Customers can also place orders for business cheques and transfer funds to personal accounts via a small business account. Customers can register for online banking using the information from their debit or credit card and by completing an identify verification process.