Bank of America's feature-driven online banking service includes the ability of account holders to access their accounts 24 hours a day, 7 days a week and 365 days a year. This is a base offering that provides convenience and enables account holders to bank from the comfort of their homes or offices. It is also a feature that is typical of Internet banking.
Bank of America's online banking enables account holders to view the account statements of their checking and savings accounts. Moreover, they can check their credit card and mortgage accounts. It must be noted that it is necessary to actually sign up for online banking to receive the benefits; just having an account with the bank is not sufficient. The bank states this is for security reasons.
Account holders can track their transaction history. They can see how many times they used the ATM and how many times they made debit card purchases, for example. They can also transfer funds to another person's U.S. based account, even if the other person's account is not from Bank of America.
The online banking facilities include a bill payment feature. Account holders can automate the bill pay schedule so they never forget to pay a bill and always get it paid on time.
Bank of America's mobile app allows users to deposit checks using a photo taken on a smart phone and enables them to find nearby ATMs and bank branches using GPS technology. Other key features include the ability to submit card replacement requests for lost or stolen debit and credit cards and schedule appointments with banking advisers.