What Is the Number for National Grid in Massachusetts?

What Is the Number for National Grid in Massachusetts?

As of January 2015, the main customer service number for National Grid in Massachusetts is 1-800-322-3223. For power outages and emergencies, phone 1-800-465-1212. To contact the company by mail, write to National Grid, Customer Service Center, P.O. Box 960, Northborough MA 01532-0960.

National Grid's regular customer service hours as of January 2015 are Monday through Friday, 7 a.m. to 5 p.m. EST. For issues with credit and collections, call 1-888-211-1313. The business hours for credit and collections are Monday through Friday, 7 a.m. to 9 p.m., and Saturday, 7 a.m. to 5 p.m. If doing work near power or high-voltage lines, contact the hazard identification hotline at 1-888-625-3723. To submit a claim for damage to a customer's property, call 1-781-907-3930.