Emblem Health GHI customer service can be reached by dialing 212-501-4444 for New York residents. Those outside New York can reach the company by dialing 800-624-2414.
To request prior authorization from Emblem Health GHI policy holders can call 212-615-4662 in New York City or 800-223-9870 if out of the state. Users wishing to stop smoking can get assistance by calling 866-697-8487. Emblem Health GHI also offers an automated information system 24 hours per day. Policy holders wishing to check the status of a claim, review benefits or verify eligibility can do so by dialing 877-244-4466. Claim forms can be downloaded from the company's website and submitted by mail.