The customer service number for Visa cards varies based on the issuing bank. This telephone number is printed on the back of the credit or debit card.
Checking Visa card balances online or through ATMs is allowed at the discretion of the issuing bank. Online cardholder services are provided by these banks, not Visa. Consult the issuing bank for the Web address or for the location of supported ATMs.
Select retailers are able to check the balance of Visa prepaid gift cards. These retailers include Kmart, Kohl's, Office Max, Target and Abercrombie & Fitch. This service is not applicable to Visa credit or debit accounts; it is exclusively for prepaid cards.