Novant Healthcare's MyChart, a system that lets patients access their medical records online, is easy to use as reported by patients using it. In the first year after its release in 2012, 215,000 patients registered with the MyChart system, with 91,000 of them over the age of 50.
MyChart lets users email their doctors, book medical appointments, request prescription renewals, handle billing issues and view test results. Doctors appreciate the ability of the system to connect them quickly with patients without having to schedule appointments. Novant Healthcare claims that patients' medical records and communications are safe on the site.
The system was originally introduced in Charlotte and Winston-Salem, North Carolina, and expanded from there.