The Northgate Mall directory is available on the mall's website, as of February 2015. The store directory can be viewed as a list, grid or map of the mall. Stores are sorted alphabetically, and the site allows users to view stores related to specific categories.
From the Northgate Mall home page, a user can click on Store Directory to view the stores. The user can then print out either the store directory or a mall map. Each store has a link in the directory to view more information that includes the store's description and hours, the most convenient mall entrance to get to the store and the store's location in the mall. The store's phone number, website and social media accounts are also provided.
Stores are categorized based on the product or service they offer. A shopper can also use the site to view which stores currently have deals, are holding events or just opened.
Northgate Mall is a Simon mall with over 100 stores. The mall offers free Wi-Fi, a food court and a children's play area. Simon also has an application for smartphones that includes maps for many of its malls and mall information, such as events and special deals.