Nordstrom launched its online store through Nordstrom.com in 1998. As of 2015, the website offers free shipping and returns on orders as well as online bill payment options. Customers can also join the company's reward program, which gives points on transactions and privileged access to sales events.
Nordstrom started as a small shoe store in 1901. As of 2015, it remains a leading fashion retailer with full-line and outlet stores in the United States and Canada. Its outlet store has a separate website at NordstromRack.com. The company offers shopping and catalog apps for both brands that include instant shopping and merchandise availability checks.