Etiquette is important because it is a sign of respect for other people, and it can make a significant difference in personal and business relationships. Colleagues, friends and significant others are more likely to want to cooperate with you if you practice good etiquette. Different situations call for different forms of etiquette, and even indirect interactions such as emailing are an opportunity to practice it.
In all interactions, there are a number of general etiquette rules to bear in mind, such as respecting other people's personal space, making eye contact during conversation and arriving to appointments on time. These types of small considerations help show other people that you respect them and are interested in what they have to say.
In the workplace, good etiquette allows people from different cultural backgrounds to concentrate on collaborating and performing their best. Managers moving to a new region should study the new location's etiquette rules and social expectations.
Electronic etiquette has become increasingly important as more interactions take place over email. Good email etiquette helps to display a professional image while communicating effectively. Workers who use email frequently should try to use concise wording, preempt any possible questions, and use correct spelling and grammar.