The National Association of Professional Pet Sitters, or NAPPS, is a nonprofit trade organization that provides business resources for pet sitters and helps pet owners find high-quality care. Companies, employees and individual pet sitters apply for paid membership, gaining access to publications, conferences and other business enrichment opportunities. NAPPS influences industry standards through certification tests. It also offers pet sitters health and liability insurance through Business Insurers of the Carolinas.
NAPPS was established in 1989 and officially became a nonprofit membership association in 1993. As of 2014, the organization has approximately 2,200 members overseen by an elected board of directors. The association is based in Mt. Laurel, N.J., and distributes educational resources through NAPPS University, an online certification program that provides training courses and testing.
NAPPS certification helps pet sitters expand their knowledge of general pet care, nutrition and first aid. It also prepares them for emergencies and professional business development concerns. The certification lasts three years and qualifies members to receive extra insurance discounts from Business Insurers of the Carolinas. Community service and continued education are necessary for recertification. NAPPS members are also listed in the organization's referral network free of charge and, if applicable, identified as certified sitters, giving them more opportunities to attract customers.