How do members access their account at SECU?


Quick Answer

State Employees’ Credit Union members can access their online accounts via the Member Access website. Members sign into their accounts through the top-left corner Member Access Sign-On tag. Members can view account information, move money, pay bills and manage other services.

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Full Answer

Online members can do most of the tasks and maintenance that they could conduct at a branch. The State Employees' Credit Union does not ask for personal information such as online credentials, account numbers or card numbers through email, voice or text messaging.

Members can access their accounts by customizing and updating their User ID and Password. A member may then update his security questions and answers and create a nickname for his online account. A member can view account balances and information, the day’s activity details, images of monthly statements and cleared checks. To move money, a member can transfer funds between accounts, process real-time loan advances and request a new transfer or modify an existing recurring fund transfer.

In addition, a member can pay bills with online BillPay and send money to another member. Similarly, a member can set up recurring or one-time payments and manage payees and payment history. Members can also access other services provided on the site. They can apply for loans and overdraft protection, order checks, deposit slips and gift cards, request statement copies and stop payments. Members can also use the Auto Center and the Tax Center.

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