What Member Services Are Offered by CareFirst?


Quick Answer

CareFirst offers its members comprehensive health coverage, prescription drug coverage, the ability to select a primary care provider and several tools to manage health costs. Members who purchase insurance individually or through their employers receive similar coverage and benefits. The Blue Rewards plan offers members financial incentives to better manage their health, notes CareFirst. Account information is accessible through the CareFirst website.

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Full Answer

CareFirst's prescription drug coverage allows members access to a network of over 60,000 pharmacies. Drug lists are available on the CareFirst website, with over 5,000 drugs covered by the company's insurance plans. CareFirst also offers a mail service pharmacy that delivers prescription drugs to the home.

The Blue Rewards plan offers money back for individuals and families that goes towards deductibles or out-of-pocket expenses, according to CareFirst. Members must complete the following steps within 120 days of the health insurance plan's start date: choose a Patient-Centered Medical Home, get electronic communications about health and wellness, submit an online health assessment, and go to the Primary Care Provider to fill out the Health and Wellness Evaluation Form.

A Patient-Centered Medical Home puts increased emphasis on preventive care, states CareFirst. By offering quality care, regular health check ups and custom treatment plans, a PCMH offers greater care quality and long-term financial savings for all members.

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