As of 2015, individuals who have questions regarding Medicare can contact Medicare by calling (800) 633-4227 or logging in to the MyMedicare.gov website, explains the agency. Representatives can provide information regarding billing, claims, medical records and expenses.
If a Medicare recipient wants someone to call Medicare on his behalf, or if the recipient wants Medicare to provide his personal information to someone he has chosen to handle his affairs, he needs to fill out and sign a Medicare Authorization to Disclose Personal Health Information form. He can later revoke these privileges by writing a letter to Medicare's authorization department. Recipients can mail the form to the Centers for Medicare & Medicaid Services, 7500 Security Blvd., Baltimore, Maryland, 21244-1850.
Medicare's website also has an online tool that allows individuals to talk with someone in their state regarding a number of different medical issues and organizations. The user can choose his state, and the online screen provides a variety of information for medical conditions and organizations for which the individual may have treatment questions. Users can also ask these organizations about things specifically regarding Medicare coverage, like whether certain ambulatory services have accreditation, notes the official Medicare website. Recipients can also find information on upcoming Medicare seminars in their areas.