Express Scripts, which has merged with Medco, is a medical service that allows patients to place one-time or recurring orders for prescription medications to be sent through the mail rather than to a specific pharmacy location. The service works with select health care providers and offers tools for scheduling orders and making payments.
Express Scripts serves as a prescription fulfillment program that works with both doctors and patients to track and deliver medications. To use the service, a patient must be part of the Express Scripts coverage program, either through the health insurance coverage offered by her employer or through Medicare Part D. A new program member receives an identification card that includes her member number, which is necessary to request and process any prescription through the system.
A patient may place orders through the Express Scripts website, Express-Scripts.com, or by contacting a support representative and providing her member identification number and prescription number. Members who create accounts with the site can find the price of different medications before placing an order, and they can designate a specific mailing address for the delivery. A prescription typically arrives within a week of placing the order and includes an invoice for processing a one-time or recurring payment.