Q:

How do you measure an employee's performance?

A:

Quick Answer

Key areas to consider when evaluating an employee's performance include punctuality, quality of work, attitude, personal habits and client survey. Business organizations conduct a performance evaluation to ascertain the productivity of employees, which determines the companies' profits. Employees must work objectively with an understanding of the goals and overall expectations of the business.

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Full Answer

Employees should observe punctuality and be present at their workstation at all times. It is hard to meet performance objectives with late arrivals and frequent absenteeism. The quality of work shows how productive an employee is to the organization. A good worker completes projects and tasks assigned on time, and to the required standard.

Bad habits often repeat and snowball, which reduces employee performance. Gossip, unauthorized breaks, disruptive movements and private business should be discouraged by setting guidelines and codes of conduct. Employees represent the company, and they have to show this in their professional dress code. A bad image reflects negatively on the business as a whole.

Another important indicator of performance is client survey. Customers who are in direct contact with the employee can point out the shortcomings or the strengths of an individual. The employer can also decide to carry out random checks, such as inspecting records and reviewing telephone calls.

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